[2025-02-02 09:55:56] Webhook triggered.
[2025-02-02 09:55:56] Error: Invalid JSON received.
[2025-02-02 09:56:26] Webhook triggered.
[2025-02-02 09:56:26] Error: Invalid JSON received.
[2025-02-02 09:57:14] Webhook triggered.
[2025-02-02 09:57:14] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006705001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000006692001",
    "entity": {
        "chat_status": {
            "state_key": "connected",
            "status_code": 0,
            "state": 2,
            "status_key": "open"
        },
        "question": "this is pete penguin",
        "opened_time": "1738490233541",
        "reference_id": "2140",
        "department_id": "315613000005802029",
        "id": "315613000006705001",
        "visitor_conversation_id": "siq752538d5c11aa558b4d9a378ab89526a4611ccb3efa87a46eafacb223d6818f6",
        "visitor": {
            "email_id": "pete@xitelco.com",
            "name": "pete"
        },
        "app_id": "315613000006692001",
        "status": "Waiting"
    },
    "event_time": "1738490233541"
}
[2025-02-02 09:57:15] Data logged to Google Sheets: CertCheckList.
[2025-02-02 09:57:15] Webhook processing completed.
[2025-02-04 15:32:50] Webhook triggered.
[2025-02-04 15:32:50] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006710003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000006692001",
    "entity": {
        "chat_status": {
            "state_key": "connected",
            "status_code": 0,
            "state": 2,
            "status_key": "open"
        },
        "question": "hello rob, i want to chat",
        "opened_time": "1738683170333",
        "reference_id": "2141",
        "department_id": "315613000005802029",
        "id": "315613000006710003",
        "visitor_conversation_id": "siq29e10acc7b72442b2b1d87c4428eaecf73735b3d3a9d8d065e1cfb78d912aa8b",
        "visitor": {
            "name": "Visitor 36620"
        },
        "app_id": "315613000006692001",
        "status": "Waiting"
    },
    "event_time": "1738683170333"
}
[2025-02-04 15:32:51] Data logged to Google Sheets: CertCheckList.
[2025-02-04 15:32:51] Webhook processing completed.
[2025-02-04 16:59:39] Webhook triggered.
[2025-02-04 16:59:39] Error: Invalid JSON received.
[2025-02-04 19:58:41] Webhook triggered.
[2025-02-04 19:58:41] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006717001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi, hope you are well. ",
        "opened_time": "1738699121451",
        "reference_id": "2142",
        "department_id": "315613000005802029",
        "id": "315613000006717001",
        "visitor_conversation_id": "siqf3042fb0f81136f615ac4498e045bca2572b4995ca726fdd65bd15df5d283cdc",
        "visitor": {
            "email_id": "bukilaguk@googlemail.com",
            "phone": "447903921292",
            "name": "Buki ",
            "channel": "website",
            "id": 315613000006500021,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738699121451"
}
[2025-02-04 19:58:42] Data logged to Google Sheets: CertCheckList.
[2025-02-04 19:58:42] Webhook processing completed.
[2025-02-05 07:08:01] Webhook triggered.
[2025-02-05 07:08:01] Error: Invalid JSON received.
[2025-02-05 15:10:09] Webhook triggered.
[2025-02-05 15:10:09] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006723003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hello",
        "opened_time": "1738768207170",
        "reference_id": "2143",
        "department_id": "315613000005802029",
        "id": "315613000006723003",
        "visitor_conversation_id": "siq9537739595d985935762c465a510f9a69dffe63bac736290f501de6da22478b7",
        "visitor": {
            "email_id": "jenniferjartey@gmail.com",
            "name": "Jennifer",
            "channel": "website",
            "id": 315613000006723001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738768207170"
}
[2025-02-05 15:10:10] Data logged to Google Sheets: CertCheckList.
[2025-02-05 15:10:10] Webhook processing completed.
[2025-02-05 15:11:32] Webhook triggered.
[2025-02-05 15:11:32] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006726001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "owner": {
            "email_id": "rob@grapatel.com",
            "name": "Rob",
            "id": "315613000000004011",
            "type": "operator",
            "email": "rob@grapatel.com"
        },
        "chat_status": {
            "state_key": "connected",
            "status_code": 0,
            "state": 2,
            "status_key": "open"
        },
        "question": "How are you today",
        "opened_time": "1738768291218",
        "reference_id": "2144",
        "department_id": "315613000005802029",
        "id": "315613000006726001",
        "visitor_conversation_id": "siq7a0bd6d815c75711dcca930623a63436458fed6d8727f567740606c173712a93",
        "visitor": {
            "email_id": "jenniferjartey@gmail.com",
            "name": "Jennifer",
            "id": 315613000006723001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Connected"
    },
    "event_time": "1738768291218"
}
[2025-02-05 15:11:32] Data logged to Google Sheets: CertCheckList.
[2025-02-05 15:11:32] Webhook processing completed.
[2025-02-05 19:54:32] Webhook triggered.
[2025-02-05 19:54:32] Error: Invalid JSON received.
[2025-02-06 11:26:28] Webhook triggered.
[2025-02-06 11:26:28] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006731003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hey",
        "opened_time": "1738841187952",
        "reference_id": "2145",
        "department_id": "315613000005802029",
        "id": "315613000006731003",
        "visitor_conversation_id": "siq3ca36693398204a0cebefe4b5848c4050288b65cdc8d46da378a04db3a8822bd",
        "visitor": {
            "email_id": "mwahabsultan@gmail.com",
            "phone": "+923478936000",
            "name": "Wahab ",
            "channel": "website",
            "id": 315613000006731001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738841187952"
}
[2025-02-06 11:26:29] Data logged to Google Sheets: CertCheckList.
[2025-02-06 11:26:29] Webhook processing completed.
[2025-02-06 13:32:29] Webhook triggered.
[2025-02-06 13:32:29] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006734001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hello",
        "opened_time": "1738848748561",
        "reference_id": "2146",
        "department_id": "315613000005802029",
        "id": "315613000006734001",
        "visitor_conversation_id": "siq6b54f7070bb0f595633436fdb8044218f7819eb0a338be1026d1b96f20d77021",
        "visitor": {
            "email_id": "jonathan.mukini@orange.com",
            "name": "MUKINI Jonathan",
            "channel": "website",
            "id": 315613000000800149,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738848748561"
}
[2025-02-06 13:32:30] Data logged to Google Sheets: CertCheckList.
[2025-02-06 13:32:30] Webhook processing completed.
[2025-02-07 19:57:21] Webhook triggered.
[2025-02-07 19:57:21] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006742001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hello ",
        "opened_time": "1738958240792",
        "reference_id": "2147",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "mattison",
            "firstName": "brigitte",
            "country": "USA",
            "phone": "18472174984",
            "company": "GRAPA",
            "email": "brigitte@xitelco.com"
        },
        "id": "315613000006742001",
        "visitor_conversation_id": "siq41aaaab8073199e4b75fa79e28737a4b4c775541987f4cf97f802680f3f7d6f9",
        "visitor": {
            "email_id": "brigitte@xitelco.com",
            "phone": "18472174984",
            "name": "brigitte",
            "channel": "website",
            "id": 315613000006106007,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738958240792"
}
[2025-02-07 19:57:22] Data logged to Google Sheets: CertCheckList.
[2025-02-07 19:57:22] Webhook processing completed.
[2025-02-07 20:31:38] Webhook triggered.
[2025-02-07 20:31:38] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006734005",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hey yall",
        "opened_time": "1738960297564",
        "reference_id": "2148",
        "department_id": "315613000005802029",
        "customer_info": {
            "email": "zander@xitelco.com"
        },
        "id": "315613000006734005",
        "visitor_conversation_id": "siq6b54f7070bb0f595633436fdb8044218a7fb77009452c1512deceb4852e26d06",
        "visitor": {
            "email_id": "zander@xitelco.com",
            "phone": "1234568",
            "name": "zander ",
            "channel": "website",
            "id": 315613000006734003,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738960297564"
}
[2025-02-07 20:31:39] Data logged to Google Sheets: CertCheckList.
[2025-02-07 20:31:39] Webhook processing completed.
[2025-02-07 21:05:19] Webhook triggered.
[2025-02-07 21:05:19] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006735005",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "i want to talk ",
        "opened_time": "1738962318855",
        "reference_id": "2149",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "dan",
            "firstName": "Desperate",
            "country": "Denmark",
            "phone": "1111111",
            "company": "Dco",
            "email": "Desperate@xitelco.com"
        },
        "id": "315613000006735005",
        "visitor_conversation_id": "siqc96172c5e2f00dc87b10b38529b11daeae1cfadffbc3523d362c8b01e6e2d631",
        "visitor": {
            "email_id": "desperate@xitelco.com",
            "phone": "1111111",
            "name": "bill",
            "channel": "website",
            "id": 315613000006735003,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738962318855"
}
[2025-02-07 21:05:20] Data logged to Google Sheets: CertCheckList.
[2025-02-07 21:05:20] Webhook processing completed.
[2025-02-07 21:34:44] Webhook triggered.
[2025-02-07 21:34:44] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006744001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "yo",
        "opened_time": "1738964084269",
        "reference_id": "2150",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "Regard",
            "firstName": "Bo",
            "country": "SN",
            "phone": "193039302",
            "company": "GRAPA",
            "email": "rob@grapatel.com"
        },
        "id": "315613000006744001",
        "visitor_conversation_id": "siqa752001992f9c352740fef771021bfcb94903e22d6c113e22c7b7139c95f569b",
        "visitor": {
            "email_id": "purchases@grapatel.com",
            "phone": "18472174983",
            "name": "bo",
            "channel": "website",
            "id": 315613000001968019,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738964084269"
}
[2025-02-07 21:34:45] Data logged to Google Sheets: CertCheckList.
[2025-02-07 21:34:45] Webhook processing completed.
[2025-02-07 21:36:29] Webhook triggered.
[2025-02-07 21:36:29] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006745005",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "je",
        "opened_time": "1738964188890",
        "reference_id": "2151",
        "department_id": "315613000005802029",
        "customer_info": {
            "email": "shithead@xitelco.com"
        },
        "id": "315613000006745005",
        "visitor_conversation_id": "siq48038250f57e9d930cb460f26d8ebc752ca9c6d88b0e2e925454a274983f3f34",
        "visitor": {
            "email_id": "shithead@xitelco.com",
            "phone": "389383939",
            "name": "shithead",
            "channel": "website",
            "id": 315613000006745003,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1738964188890"
}
[2025-02-07 21:36:30] Data logged to Google Sheets: CertCheckList.
[2025-02-07 21:36:30] Webhook processing completed.
[2025-02-09 17:16:14] Webhook triggered.
[2025-02-09 17:16:14] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006744005",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hellos ",
        "opened_time": "1739121373750",
        "reference_id": "2152",
        "department_id": "315613000005802029",
        "id": "315613000006744005",
        "visitor_conversation_id": "siqa752001992f9c352740fef771021bfcb6413fcee384ac52b4c7a40e0630b70a8",
        "visitor": {
            "email_id": "gwidosinsungwe@gmail.com",
            "phone": "0769123705",
            "name": "Gwido Kasiano Sinsungwe ",
            "channel": "website",
            "id": 315613000006744003,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1739121373750"
}
[2025-02-09 17:16:15] Data logged to Google Sheets: CertCheckList.
[2025-02-09 17:16:15] Webhook processing completed.
[2025-02-10 12:05:07] Webhook triggered.
[2025-02-10 12:05:07] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006746001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hello i need to know the price of GRAPA i am from Tanzania",
        "opened_time": "1739189106881",
        "reference_id": "2153",
        "department_id": "315613000005802029",
        "id": "315613000006746001",
        "visitor_conversation_id": "siqbafb10d99500dc5e0b9ecf52543eacd2355b3e30fd17d20044e06cbfc4245715",
        "visitor": {
            "email_id": "gwidosinsungwe@gmail.com",
            "name": "Gwido",
            "channel": "website",
            "id": 315613000006744003,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1739189106881"
}
[2025-02-10 12:05:08] Data logged to Google Sheets: CertCheckList.
[2025-02-10 12:05:08] Webhook processing completed.
[2025-02-11 09:05:08] Webhook triggered.
[2025-02-11 09:05:08] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006743009",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hello Rob,",
        "opened_time": "1739264708348",
        "reference_id": "2154",
        "department_id": "315613000005802029",
        "id": "315613000006743009",
        "visitor_conversation_id": "siqcfc9bd6134de35ca2c6a2dc0ac521658a12a2039b56c4df5cc1b287081873830",
        "visitor": {
            "email_id": "jonathan.mukini@orange.com",
            "name": "It's JonathanMUKINI",
            "channel": "website",
            "id": 315613000000800149,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1739264708348"
}
[2025-02-11 09:05:11] Data logged to Google Sheets: CertCheckList.
[2025-02-11 09:05:11] Webhook processing completed.
[2025-02-11 09:24:48] Webhook triggered.
[2025-02-11 09:24:48] Error: Invalid JSON received.
[2025-02-12 12:30:06] Webhook triggered.
[2025-02-12 12:30:06] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006749003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi",
        "opened_time": "1739363405143",
        "reference_id": "2155",
        "department_id": "315613000005802029",
        "id": "315613000006749003",
        "visitor_conversation_id": "siq30ec646560c6089248e6b74549b5f65a518f5116375ef6647e161b01b3457497",
        "visitor": {
            "email_id": "aisha.abdelaziz@sudatel.com",
            "name": "Aisha Abdelaziz ",
            "channel": "website",
            "id": 315613000006749001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1739363405143"
}
[2025-02-12 12:30:07] Data logged to Google Sheets: CertCheckList.
[2025-02-12 12:30:07] Webhook processing completed.
[2025-02-12 17:10:46] Webhook triggered.
[2025-02-12 17:10:46] Error: Invalid JSON received.
[2025-02-15 14:17:40] Webhook triggered.
[2025-02-15 14:17:40] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006735007",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hello sir",
        "opened_time": "1739629060103",
        "reference_id": "2156",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "Ko",
            "firstName": "May Su San",
            "country": "Myanmar",
            "phone": "+959973332314",
            "company": "Ooredoo Myanmar",
            "email": "yunoko5@gmail.com"
        },
        "id": "315613000006735007",
        "visitor_conversation_id": "siqc96172c5e2f00dc87b10b38529b11daef33fd3a1b7136e3ba066bd8c128bc4c1",
        "visitor": {
            "email_id": "yunoko5@gmail.com",
            "name": "May Su San Ko",
            "channel": "website",
            "id": 315613000006738075,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1739629060103"
}
[2025-02-15 14:17:41] Data logged to Google Sheets: CertCheckList.
[2025-02-15 14:17:41] Webhook processing completed.
[2025-02-16 06:55:30] Webhook triggered.
[2025-02-16 06:55:30] Error: Invalid JSON received.
[2025-02-16 09:42:07] Webhook triggered.
[2025-02-16 09:42:07] Error: Invalid JSON received.
[2025-02-16 10:30:04] Webhook triggered.
[2025-02-16 10:30:04] Error: Invalid JSON received.
[2025-02-17 14:52:14] Webhook triggered.
[2025-02-17 14:52:14] Error: Invalid JSON received.
[2025-02-18 07:39:06] Webhook triggered.
[2025-02-18 07:39:06] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006752001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Good day Rob",
        "opened_time": "1739864346024",
        "reference_id": "2157",
        "department_id": "315613000005802029",
        "id": "315613000006752001",
        "visitor_conversation_id": "siq44ce9025b91aa58751373f7522da90e0c3a7feef318943d663ba73e2e3349fce",
        "visitor": {
            "email_id": "lpogiso@gmail.com",
            "phone": "+26775087567",
            "name": "Lenamile Catlass Pogiso",
            "channel": "website",
            "id": 315613000002638001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1739864346024"
}
[2025-02-18 07:39:07] Data logged to Google Sheets: CertCheckList.
[2025-02-18 07:39:07] Webhook processing completed.
[2025-02-18 21:16:21] Webhook triggered.
[2025-02-18 21:16:21] Error: Invalid JSON received.
[2025-02-18 21:56:01] Webhook triggered.
[2025-02-18 21:56:01] Error: Invalid JSON received.
[2025-02-19 09:37:51] Webhook triggered.
[2025-02-19 09:37:51] Webhook Data: {
    "entity_type": "conversation",
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006757003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi, ",
        "opened_time": "1739957870802",
        "reference_id": "2158",
        "department_id": "315613000005802029",
        "customer_info": {
            "country": "Sri Lanka",
            "phone": "94714221879",
            "company": "Sri Lanka Telecom PLC",
            "email": "khkalum@slt.com.lk"
        },
        "id": "315613000006757003",
        "visitor_conversation_id": "siqc31edf5bfa7bc24c7de5d6c3da5dbe592f96a0a998d9e9dd010cac6b91b26282",
        "visitor": {
            "email_id": "khkalum@slt.com.lk",
            "phone": "94714221879",
            "name": "K H D P Kalum",
            "channel": "website",
            "id": 315613000006757001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1739957870802"
}
[2025-02-19 09:37:52] Data logged to Google Sheets: CertCheckList.
[2025-02-19 09:37:52] Webhook processing completed.
[2025-02-19 16:06:04] Webhook triggered.
[2025-02-19 16:06:04] Error: Invalid JSON received.
[2025-02-20 11:42:40] Webhook triggered.
[2025-02-20 11:42:40] Error: Invalid JSON received.
[2025-02-22 03:48:58] Webhook triggered.
[2025-02-22 03:48:58] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006766001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi Rob. I'm trying to access the course Revenue Engineering to complete it, I cannot  find my progress on dashboard",
        "opened_time": "1740196137488",
        "reference_id": "2159",
        "department_id": "315613000005802029",
        "id": "315613000006766001",
        "visitor_conversation_id": "siqcdf83d77945295c9904769c68d94a97a1889fd4665510f5a799a47b9f051f26a",
        "visitor": {
            "email_id": "bettina.estro@cwseychelles.com",
            "name": "Bettina Estro",
            "channel": "website",
            "id": 315613000006267011,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1740196137488"
}
[2025-02-22 03:48:59] Data logged to Google Sheets: CertCheckList.
[2025-02-22 03:48:59] Webhook processing completed.
[2025-02-22 13:10:31] Webhook triggered.
[2025-02-22 13:10:31] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006770003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hi",
        "opened_time": "1740229831206",
        "reference_id": "2160",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "c",
            "firstName": "n",
            "country": "taax",
            "phone": "097637433",
            "company": "isiis",
            "email": "gwido@hh.com"
        },
        "id": "315613000006770003",
        "visitor_conversation_id": "siq9afe12ee461c9c26aee55390d3d6f5fdba3512d47671bb36b13e914f70b3a59c",
        "visitor": {
            "email_id": "gwido@hh.com",
            "phone": "097637433",
            "name": "Gwido Sinsungwe",
            "channel": "website",
            "id": 315613000006770001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1740229831206"
}
[2025-02-22 13:10:32] Data logged to Google Sheets: CertCheckList.
[2025-02-22 13:10:32] Webhook processing completed.
[2025-02-23 16:49:51] Webhook triggered.
[2025-02-23 16:49:51] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006775001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "HI",
        "opened_time": "1740329390673",
        "reference_id": "2161",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "c",
            "firstName": "n",
            "country": "taax",
            "phone": "097637433",
            "company": "isiis",
            "email": "gwido@hh.com"
        },
        "id": "315613000006775001",
        "visitor_conversation_id": "siqa545824d7e2fc57ca4bf5f3f18f968d0a06fe13d9c83a90f4ce0fd0863c1a83e",
        "visitor": {
            "email_id": "gwido@hh.com",
            "phone": "097637433",
            "name": "gWIDO",
            "channel": "website",
            "id": 315613000006770001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1740329390673"
}
[2025-02-23 16:49:52] Data logged to Google Sheets: CertCheckList.
[2025-02-23 16:49:52] Webhook processing completed.
[2025-02-23 16:51:04] Webhook triggered.
[2025-02-23 16:51:04] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006777001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi",
        "opened_time": "1740329464238",
        "reference_id": "2162",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "c",
            "firstName": "n",
            "country": "taax",
            "phone": "097637433",
            "company": "isiis",
            "email": "gwido@hh.com"
        },
        "id": "315613000006777001",
        "visitor_conversation_id": "siq381c0581397eb00858dc5f2f5632e57d3298fc3474ac3049dfd29dd5497a0b61",
        "visitor": {
            "email_id": "gwido@hh.com",
            "phone": "097637433",
            "name": "gWIDO",
            "channel": "website",
            "id": 315613000006770001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1740329464238"
}
[2025-02-23 16:51:05] Data logged to Google Sheets: CertCheckList.
[2025-02-23 16:51:05] Webhook processing completed.
[2025-02-24 05:55:48] Webhook triggered.
[2025-02-24 05:55:48] Error: Invalid JSON received.
[2025-02-24 15:51:41] Webhook triggered.
[2025-02-24 15:51:41] Error: Invalid JSON received.
[2025-02-25 19:25:27] Webhook triggered.
[2025-02-25 19:25:27] Error: Invalid JSON received.
[2025-02-26 02:09:26] Webhook triggered.
[2025-02-26 02:09:26] Error: Invalid JSON received.
[2025-02-26 02:09:39] Webhook triggered.
[2025-02-26 02:09:39] Error: Invalid JSON received.
[2025-02-26 11:26:25] Webhook triggered.
[2025-02-26 11:26:25] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006790001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hello jennifer",
        "opened_time": "1740569183681",
        "reference_id": "2163",
        "department_id": "315613000005802029",
        "customer_info": {
            "lastName": "Finger",
            "firstName": "Gold",
            "country": "USA",
            "phone": "383938393",
            "company": "GRAPA",
            "email": "goldfinger@xitelco.com"
        },
        "id": "315613000006790001",
        "visitor_conversation_id": "siqbaf6e6600495f97470577cc1021e4fc482ce3f013641daca2d1f9f6ca8cd01ae",
        "visitor": {
            "email_id": "jim@xitelco.com",
            "phone": "383938393",
            "name": "Rob",
            "channel": "website",
            "id": 315613000005822001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1740569183681"
}
[2025-02-26 11:26:25] Data logged to Google Sheets: CertCheckList.
[2025-02-26 11:26:25] Webhook processing completed.
[2025-02-26 13:07:09] Webhook triggered.
[2025-02-26 13:07:09] Error: Invalid JSON received.
[2025-02-26 13:18:30] Webhook triggered.
[2025-02-26 13:18:30] Error: Invalid JSON received.
[2025-02-26 13:22:02] Webhook triggered.
[2025-02-26 13:22:02] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006793001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi",
        "opened_time": "1740576122199",
        "reference_id": "2164",
        "department_id": "315613000005802029",
        "id": "315613000006793001",
        "visitor_conversation_id": "siqe0cf2ed51717e16f144a81f9cc0d3b8f6e8f4366a9563e5b847b7c8c300da7e6",
        "visitor": {
            "email_id": "aisha.abdelaziz@sudatel.com",
            "name": "Aisha",
            "channel": "website",
            "id": 315613000006749001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1740576122199"
}
[2025-02-26 13:22:03] Data logged to Google Sheets: CertCheckList.
[2025-02-26 13:22:03] Webhook processing completed.
[2025-02-27 07:55:49] Webhook triggered.
[2025-02-27 07:55:49] Error: Invalid JSON received.
[2025-02-27 10:16:48] Webhook triggered.
[2025-02-27 10:16:48] Error: Invalid JSON received.
[2025-02-27 15:09:04] Webhook triggered.
[2025-02-27 15:09:04] Error: Invalid JSON received.
[2025-02-28 12:14:44] Webhook triggered.
[2025-02-28 12:14:44] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006802001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hello jennifer",
        "opened_time": "1740744884057",
        "reference_id": "2165",
        "department_id": "315613000005802029",
        "id": "315613000006802001",
        "visitor_conversation_id": "siq49ed9a1a00f47b8d96514a81170feeb4bca2b80ec980296f2a128efb674a5164",
        "visitor": {
            "email_id": "rob@grapatel.com",
            "phone": "18472174983",
            "name": "rob",
            "channel": "website",
            "id": 315613000000800043,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1740744884057"
}
[2025-02-28 12:14:45] Data logged to Google Sheets: CertCheckList.
[2025-02-28 12:14:45] Webhook processing completed.
[2025-03-02 21:49:55] Webhook triggered.
[2025-03-02 21:49:55] Error: Invalid JSON received.
[2025-03-03 15:41:05] Webhook triggered.
[2025-03-03 15:41:05] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006802003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "is this available?",
        "opened_time": "1741016465404",
        "reference_id": "2166",
        "department_id": "315613000005802029",
        "id": "315613000006802003",
        "visitor_conversation_id": "siq49ed9a1a00f47b8d96514a81170feeb4660b8b61c203feecea85169bba912f6e",
        "visitor": {
            "email_id": "carenasarco@deloitte.es",
            "name": "Claudia",
            "channel": "website",
            "id": 315613000005695005,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1741016465404"
}
[2025-03-03 15:41:06] Data logged to Google Sheets: CertCheckList.
[2025-03-03 15:41:06] Webhook processing completed.
[2025-03-03 16:26:01] Webhook triggered.
[2025-03-03 16:26:01] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006802005",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi",
        "opened_time": "1741019161188",
        "reference_id": "2167",
        "department_id": "315613000005802029",
        "id": "315613000006802005",
        "visitor_conversation_id": "siq49ed9a1a00f47b8d96514a81170feeb4076d7608f377fa58b6ea6c912097307e",
        "visitor": {
            "email_id": "carenasarco@deloitte.es",
            "name": "Claudia",
            "channel": "website",
            "id": 315613000005695005,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1741019161188"
}
[2025-03-03 16:26:02] Data logged to Google Sheets: CertCheckList.
[2025-03-03 16:26:02] Webhook processing completed.
[2025-03-05 12:43:03] Webhook triggered.
[2025-03-05 12:43:03] Error: Invalid JSON received.
[2025-03-05 16:18:49] Webhook triggered.
[2025-03-05 16:18:49] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006816001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi ",
        "opened_time": "1741191529210",
        "reference_id": "2168",
        "department_id": "315613000005802029",
        "id": "315613000006816001",
        "visitor_conversation_id": "siq3bce4e744de595df9e9e11632d6bbb853a082369e4a280973a9665803e951d13",
        "visitor": {
            "email_id": "bukilaguk@googlemail.com",
            "phone": "447903921292",
            "name": "Hi Rob, ",
            "channel": "website",
            "id": 315613000006500021,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1741191529210"
}
[2025-03-05 16:18:51] Data logged to Google Sheets: CertCheckList.
[2025-03-05 16:18:51] Webhook processing completed.
[2025-03-06 19:37:14] Webhook triggered.
[2025-03-06 19:37:14] Error: Invalid JSON received.
[2025-03-08 19:06:44] Webhook triggered.
[2025-03-08 19:06:44] Error: Invalid JSON received.
[2025-03-08 19:29:50] Webhook triggered.
[2025-03-08 19:29:50] Error: Invalid JSON received.
[2025-03-10 10:18:35] Webhook triggered.
[2025-03-10 10:18:35] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006827001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Greetings",
        "opened_time": "1741601914640",
        "reference_id": "2169",
        "department_id": "315613000005802029",
        "id": "315613000006827001",
        "visitor_conversation_id": "siqc24a92778ad8a8a1266e80ac2275505818087f34dd457bd2cfb341e042cacf00",
        "visitor": {
            "email_id": "aisha.abdelaziz@sudatel.com",
            "name": "Aisha",
            "channel": "website",
            "id": 315613000006749001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1741601914640"
}
[2025-03-10 10:18:36] Data logged to Google Sheets: CertCheckList.
[2025-03-10 10:18:36] Webhook processing completed.
[2025-03-12 20:35:41] Webhook triggered.
[2025-03-12 20:35:41] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006836003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi there",
        "opened_time": "1741811741212",
        "reference_id": "2170",
        "department_id": "315613000005802029",
        "id": "315613000006836003",
        "visitor_conversation_id": "siqee6d1e52b88eb22331e44864f61272fbff7985c6e1028b753ee5c7469ca848ab",
        "visitor": {
            "email_id": "zeeshu148148@gmail.com",
            "name": "Mohammed Zeeshan",
            "channel": "website",
            "id": 315613000006836001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1741811741212"
}
[2025-03-12 20:35:42] Data logged to Google Sheets: CertCheckList.
[2025-03-12 20:35:42] Webhook processing completed.
[2025-03-12 20:51:47] Webhook triggered.
[2025-03-12 20:51:47] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006838001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi there",
        "opened_time": "1741812707133",
        "reference_id": "2171",
        "department_id": "315613000005802029",
        "id": "315613000006838001",
        "visitor_conversation_id": "siqa9e83d2e88d11a980230b62e648c3198315a48cd98cf6541ff26f1714ac91600",
        "visitor": {
            "email_id": "zeeshu148148@gmail.com",
            "name": "Mohammed Zeeshan",
            "channel": "website",
            "id": 315613000006836001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1741812707133"
}
[2025-03-12 20:51:48] Data logged to Google Sheets: CertCheckList.
[2025-03-12 20:51:48] Webhook processing completed.
[2025-03-13 15:42:57] Webhook triggered.
[2025-03-13 15:42:57] Error: Invalid JSON received.
[2025-03-13 18:04:54] Webhook triggered.
[2025-03-13 18:04:54] Error: Invalid JSON received.
[2025-03-20 08:17:45] Webhook triggered.
[2025-03-20 08:17:45] Error: Invalid JSON received.
[2025-03-20 09:16:31] Webhook triggered.
[2025-03-20 09:16:31] Error: Invalid JSON received.
[2025-03-21 12:10:14] Webhook triggered.
[2025-03-21 12:10:14] Error: Invalid JSON received.
[2025-03-26 01:01:22] Webhook triggered.
[2025-03-26 01:01:22] Error: Invalid JSON received.
[2025-03-26 14:35:42] Webhook triggered.
[2025-03-26 14:35:42] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006860003",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "what is the requirement to create the account?",
        "opened_time": "1742999742187",
        "reference_id": "2172",
        "department_id": "315613000005802029",
        "id": "315613000006860003",
        "visitor_conversation_id": "siq79190bd65e7aa297d386cd6a5d15e50239d4fc9fde45646c4c11304463d3d6b1",
        "visitor": {
            "email_id": "3candy86@gmail.com",
            "name": "Aye",
            "channel": "website",
            "id": 315613000006860001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1742999742187"
}
[2025-03-26 14:35:45] Data logged to Google Sheets: CertCheckList.
[2025-03-26 14:35:45] Webhook processing completed.
[2025-03-30 15:58:33] Webhook triggered.
[2025-03-30 15:58:33] Error: Invalid JSON received.
[2025-03-30 18:10:44] Webhook triggered.
[2025-03-30 18:10:44] Error: Invalid JSON received.
[2025-03-30 21:37:37] Webhook triggered.
[2025-03-30 21:37:37] Error: Invalid JSON received.
[2025-03-31 07:52:16] Webhook triggered.
[2025-03-31 07:52:16] Error: Invalid JSON received.
[2025-03-31 11:27:28] Webhook triggered.
[2025-03-31 11:27:28] Error: Invalid JSON received.
[2025-03-31 13:02:22] Webhook triggered.
[2025-03-31 13:02:22] Error: Invalid JSON received.
[2025-04-02 13:35:05] Webhook triggered.
[2025-04-02 13:35:05] Error: Invalid JSON received.
[2025-04-03 14:14:24] Webhook triggered.
[2025-04-03 14:14:24] Error: Invalid JSON received.
[2025-04-05 23:54:46] Webhook triggered.
[2025-04-05 23:54:46] Error: Invalid JSON received.
[2025-04-06 08:54:57] Webhook triggered.
[2025-04-06 08:54:57] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006875001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "hello",
        "opened_time": "1743929696598",
        "reference_id": "2173",
        "department_id": "315613000005802029",
        "id": "315613000006875001",
        "visitor_conversation_id": "siq37a70c8da5fd78159baf053d0c402923d8d9aaeec3cb4d5221e93e446a57ab4c",
        "visitor": {
            "email_id": "mkhaing5@ooredoo.com.mm",
            "name": "Me Me Khaing",
            "channel": "website",
            "id": 315613000006614001,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1743929696598"
}
[2025-04-06 08:54:58] Data logged to Google Sheets: CertCheckList.
[2025-04-06 08:54:58] Webhook processing completed.
[2025-04-08 05:54:43] Webhook triggered.
[2025-04-08 05:54:43] Webhook Data: {
    "entity_type": "conversation",
    "webhook": {
        "id": "315613000006692037"
    },
    "org_id": "665460360",
    "event": "conversation.created",
    "entity_id": "315613000006878001",
    "attempt": 1,
    "version": "1",
    "app_id": "315613000005802001",
    "entity": {
        "chat_status": {
            "state_key": "waiting",
            "status_code": 0,
            "state": 1,
            "status_key": "open"
        },
        "question": "Hi, can you please extend the Accounting Assurance Course so that I can complete. I see I don't have access to it now.",
        "opened_time": "1744091683121",
        "reference_id": "2174",
        "department_id": "315613000005802029",
        "id": "315613000006878001",
        "visitor_conversation_id": "siq080a3905963da666dc4cd4a0f7ff68adf9f79bced60deff7e570a20e63c9eedb",
        "visitor": {
            "email_id": "bettina.estro@cwseychelles.com",
            "name": "Bettina Estro from CWS",
            "channel": "website",
            "id": 315613000006267011,
            "type": "contact"
        },
        "app_id": "315613000005802001",
        "status": "Waiting"
    },
    "event_time": "1744091683121"
}
[2025-04-08 05:54:44] Data logged to Google Sheets: CertCheckList.
[2025-04-08 05:54:44] Webhook processing completed.
[2025-04-09 01:32:24] Webhook triggered.
[2025-04-09 01:32:24] Error: Invalid JSON received.